📄 1. Privacy Policy (UK GDPR Compliant)

Privacy Policy
Last updated: October 2025

Sapphire MedWeb Solutions (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

  • Information you provide when contacting us, such as your name, email address, phone number, and any details you include in your message.
  • Technical data such as your IP address, browser type, device type, and how you interact with our website.
  • Information collected via cookies or similar technologies (see our Cookie Policy for details).

2. How We Use Your Information

We process your data for the following purposes:

  • To respond to your enquiries and provide services you request.
  • To improve our website, services, and user experience.
  • To send you information or updates you have requested or consented to receive.
  • To comply with our legal obligations.

We only process personal data where we have a lawful basis to do so, including consent, contractual necessity, or legitimate interest.

3. Sharing Your Information

We will not sell or rent your personal data. We may share it with trusted third parties who help us deliver our services (such as hosting providers or analytics tools) — but only where they comply with UK GDPR and process your data securely.

We may also disclose information if required by law or to protect our legal rights.

4. Data Security & Retention

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

5. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict certain types of processing
  • Withdraw your consent at any time (where consent is the basis for processing)

To exercise these rights, please contact us at info@sapphiremedweb.com.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: info@sapphiremedweb.com
📍 Address: 23 Barlow Moor Road, Didsbury, Manchester, United Kingdom

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully: www.ico.org.uk